Draft for Austin to review. Not checked by a lawyer and not published. Items in [brackets] need a decision.

Terms of service

Last updated: [date]

These terms are the agreement between you (the business) and SoCal Trade Sites, operated by Child Holdings LLC ("we"). By paying the setup fee you agree to them.

1. What you're buying

A one-page website for your business in English and Spanish, built from your Google listing and the details you send us, plus a domain name, hosting and small changes for as long as you subscribe.

2. Price and billing

• Setup: $499, charged once when you sign up.
• Monthly: $99, charged when you sign up and then every month on the same day, to the card on file.
• Your monthly price will not go up for 12 months from the day you sign up. After that we may change it with 30 days' notice by email.
• Payments are handled by Stripe. We never see your full card number.

3. The five-day guarantee

Your site will be live within five business days of the day we receive your completed onboarding form. If it isn't, we refund the $499 setup fee. Delays caused by a domain you already own, or by waiting on answers from you, don't count against the five days.

4. Month to month, cancel any time

There is no minimum term. To cancel, email hello@socaltradesites.com. Your site stays up until the end of the month you've paid for, then comes down. We don't refund a month that has started. Once your site is live the setup fee is not refundable, except under the guarantee above.

5. Who owns what

• Your business name, logo, photos, reviews and anything else you give us stay yours.
• We register and own the domain name and own the site's design and code. You are renting the site.
• If you bring a domain you already own, it stays yours.
• [Decide: when a client cancels, can they take the domain we registered with them? Options: no, or yes for a one-time transfer fee.]

6. What you confirm

• You have the right to use the photos and logo you send us.
• Your contractor licence number is correct and active, and you'll tell us if that changes. California requires the licence number on contractor advertising, and it will appear on your site.
• The services, service area and claims on your site are accurate. You are responsible for your own advertising.

7. Changes to your site

Small changes are included: text, photos, hours, services, phone number. Email us and we aim to make them within two business days. Larger work, such as extra pages or a redesign, is quoted separately.

8. What we don't promise

We don't promise a position in Google results, a number of calls, or new business. We also can't promise the site will never be down, though we host it on reliable infrastructure and fix problems quickly.

9. Missed payments

If a monthly payment fails we'll email you and retry. If it is still unpaid after [10] days we may take the site offline until it is paid.

10. Call-back requests

When someone fills in the form on your site, we send you their name, number and message and keep a copy so we can show you how the site is doing. Calling them back, and how you use their details, is your responsibility.

11. Limit of liability

To the extent the law allows, our total liability to you is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits or indirect losses.

12. The fine print

California law governs these terms. If we change them we'll email you at least 30 days before the change takes effect. Questions: hello@socaltradesites.com.